How AI Can Help Governments Govern Better?

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Artificial intelligence (AI) has the power to completely change how governments function and interact with their constituents. Governments all over the world are already adopting AI technology more and more as they mature to solve a variety of issues and enhance different facets of administration.

Artificial Intelligence (AI) has many advantages that can help governments rule more effectively and efficiently, from boosting national security and public service delivery to optimizing resource allocation and improving decision-making.

AI Authority, the leading publication on artificial intelligence and machine learning on the internet, has looked at several actual cases where governments are using AI to automate processes and provide better services to their citizens

Traditional governance is no more effective | AI governance is the need of the hour

Historically, governments have relied on human expertise, intuition and the most basic technologies to address complex issues. However, times have changed dramatically over the last few years.

Advanced technologies have prompted governments and organizations to look beyond old approaches and become accustomed to cutting-edge technologies. The traditional way of governance is outdated due to:

  • Information overload: The sheer number of data that governments collect can be overwhelming, preventing effective analysis and decision-making.

  • Human bias: Unconscious biases can enter into policy creation and resource allocation, resulting in unequal outcomes.

  • Limited resources: Governments frequently lack the personnel and resources to adequately handle all critical concerns.

6 ways AI is helping governments with better governance

Even if many AI-based tools and systems are still in their infancy, it is admirable that governments everywhere have realized the potential of AI and are utilizing it to strengthen governance.

Here are some common scenarios in which AI is closely linked to governing organizations that wish to improve services for their citizens.

  • AI-powered systems aid underprivileged and rural areas in particular by providing governments with personalized healthcare recommendations and remote diagnostics. This lowers expenses and lessens the burden on healthcare systems.

  • Artificial intelligence (AI) supports proactive planning, efficient policy and predictive analysis for environmental monitoring, all of which protect public health and resource conservation.

  • The effectiveness of reactions to emergencies like fires and natural disasters is increased when AI is integrated into emergency response systems. This is because it allows for quick and accurate decision-making.

  • By pinpointing possible hotspots through the analysis of crime trends, AI can optimize resource deployment while lowering crime rates.

  • AI is used to evaluate large datasets in order to find consensus viewpoints, enhance the creation of policies, automate administrative work and guarantee the effective distribution of social benefits.

  • Through conversational interfaces, enhanced help-desk capabilities and multilingual support, Gen AI improves the delivery of citizen services. For instance, with AI-based platforms like UMANG, which offers a plethora of citizen-facing government services, the Indian government is setting a high standard.

Also Read: How AI is helping us invent more medicines?

AI-based governance is on the rise | Governments and AI tools

This section will provide insight into the application of AI-based technologies to enable governments to provide superior governance to their citizens.

  1. Governments eye better resource allocation with AI technology

AI can also assist governments in maximizing the distribution of limited resources such as funds, manpower and infrastructure in order to better meet the necessities of their citizens. By analyzing massive datasets and discovering trends, AI-powered algorithms can assist decision-makers in making smarter and data-driven decisions.

In the United Kingdom, the government has created an AI-powered system to better efficiently allocate cash for public services.

The "Funding Formulae" method employs machine learning algorithms to examine various socioeconomic parameters and forecast service demand across areas. This data is then utilized to distribute funding more evenly, ensuring that resources are directed to places in the highest need.

In a similar vein, the Indian government has optimized the distribution of food grains to its inhabitants through the use of AI. The government has been able to pinpoint and identify the most needy groups by utilizing AI-powered predictive analytics. This has ensured that the government subsidies end up where they are most needed.

Using AI to achieve universal basic income is also under consideration for enhancing the lives of lower classes of people.

Also Read: Harnessing the power of AI: The Indian government's proactive approach

  1. AI for strengthening national security

Proactive governments throughout the world are using AI to improve national security and safeguard their citizens from a variety of dangers, including terrorism, drug trafficking, cybercrime and natural catastrophes.

For example, the Israeli government has created an AI-powered system to detect and prevent terrorist strikes. The "Situation Awareness System" analyzes data from multiple sources, including social media, security cameras and intelligence reports, to detect suspicious patterns and potential threats. This has enabled the Israeli government to prevent countless terrorist plots and better protect its population.

  1. AI brings more transparency and accountability to governments

AI can also help improve government transparency and accountability, which are critical for fostering public trust and guaranteeing the efficient use of public resources.

The South African government, for instance, has created an AI-powered system to monitor and detect wrongdoing in procurement processes. The "Corruption Tracking System" examines a variety of data sources, such as supplier records, payment histories and whistleblower reports, to detect any abnormalities and red flags. This has helped the government combat corruption and ensure that public monies are spent as intended.

Also Read: What is AI Safety and how to achieve it?

The final rites!

The value and necessity of AI cannot be overlooked by governments. Not only has it reduced the burden on the government and its employees, but it has also given residents who have been waiting for improved governance fresh hope. AI technologies and governance powered by AI have become the standard in many developed and developing nations.

AI governance is the way of the future, according to several experts. Although this may sound like a dystopian sci-fi event, the truth is that government agencies are constantly adopting new technologies. The AI ball is currently in the hands of heads of state and they can play with it anyway they see fit.

If you have an idea to improve governance utilizing AI technology, leave us a message in the comments section. AIAuthority.Dev would love to discuss your perspective as well.

Additional resources

Is Generative AI beginning to deliver on its promise in India?

The race for artificial intelligence governance

Global AI governance: Barriers and pathways forward